How can you create excellent teams? Patty McCord, co-creator of the viral Netflix Culture Deck and author of Powerful, says we have to encourage particular behaviors and skills in our employees, not esoteric, unactionable value statements. Discover the story behind the Netflix Culture Deck, why companies have a hard time trusting their employees to be adults, and why sharing information is better than keeping it secret.
Social“The way to selflessness is to act in the customer’s best interest.” @pattymccord1
Bio: Patty McCord served as chief talent officer of Netflix for fourteen years and helped create the Netflix Culture Deck. Since it was first posted on the web, the Culture Deck has been viewed more than 15 million times, and Sheryl Sandberg has said that it “may be the most important document ever to come out of Silicon Valley.” Patty participated in IPOs at Netflix and, before that, Pure Atria Software. A veteran of Sun Microsystems, Borland, and Seagate Technologies, she has also worked with small start-ups. Her background includes staffing, diversity, communications, and international human resources positions. Currently, Patty coaches and advises a small group of companies and entrepreneurs on culture and leadership. She also speaks to groups and teams around the world.